Course Introduction
The 8D problem solving method, also known as team-oriented problem solving or 8D report, is a method for handling and solving problems, often used by quality engineers or other professionals. The purpose of the 8D problem solving method is to identify recurring problems and correct and eliminate them, helping improve products and processes. When conditions permit, the 8D problem solving method is the standard practice for structurally and thoroughly solving problems through teamwork in the automotive industry, assembly and other industries.
Training Benefits
- Describe each step of the 8D process
- Effectively participate in work as an 8D member
- Analyze 8D reports
- Guide relevant personnel to complete the 8D process
Target Participants
- Personnel in all processes such as engineering, quality, manufacturing site, inspection, design and R&D, marketing, production and technology
Course Outline
- 8D overview
- Purpose and benefits of 8D
- ISO/TS16949 requirements for 8D
- Questions that 8D reports must answer
- D0 Prepare the 8D process
- D1 Establish the team
- D2 Describe the problem
- D3 Implement interim containment actions
- D4 Determine and verify root causes and escape points
- D5 Select and verify permanent corrective actions for root causes and escape points
- D6 Implement and confirm permanent corrective actions
- D7 Prevent recurrence
- D8 Recognize the contributions of the team and individuals