Quality management focuses on activities that can improve enterprise quality. These activities are regarded as indispensable prerequisites for successful operation in domestic and international markets. In fierce competition, only enterprises that can quickly implement new requirements and effectively meet them can remain invincible in the future.
The Quality Management Expert course aims to ensure that you have a competitive start in quality management. You can become familiar with the content of ISO 9001 from an implementation perspective. The course focuses on flexible explanation of requirements related to enterprises, thereby helping you establish and maintain a process-based management system. In addition, through the course, you can identify potential improvements and learn practical knowledge of testing techniques and quality methods.

• Support the quality management system more effectively
• Ensure optimal coordination of customer requirements, quality standards and organizational conditions

• Experts and supervisors in production and service industries
• Personnel from various business fields and stages related to quality management systems and quality improvement

• Importance, terminology and definitions of quality management
• Quality management standards
• ISO 9001:2015
• Explanation of standard requirements
• Process-oriented quality management
• Process, process orientation and process description
• Establishing an integrated management system
• Implementation-based teamwork
• Quality methods (FMEA, Ishikawa, Pareto chart analysis)
• Inspection methods and their application
• Basic principles of statistics
• Statistical process control (SPC)
• Quality control charts
• Control of monitoring and measuring equipment