In this training, you will learn how quality management can become a valuable tool for you as a leader. The training focuses on the most important aspects of ISO 9001, enabling you to gain useful inputs for a performance‑based management system and a forward‑looking quality culture. Through six interactive learning cards, this online training will take you through the core aspects of quality management that leaders should know in a concise manner. Key elements such as risk‑based thinking and the PDCA cycle are explained in detail for you.

• Quickly grasp the core requirements of ISO 9001 and enhance your quality management awareness as a leader
• Learn risk‑based thinking and the PDCA cycle to make decisions more forward‑looking and manage more systematically
• Promote a proactive improvement‑oriented and prevention‑focused quality culture in your department, reducing fire‑fighting management

• Managers and leaders at all levels; quality system owners or promoters; managers who wish to drive performance management and quality culture.

• Practical benefits of quality management for leaders' decision‑making
• Global status and core principles of ISO 9001
• Key roles of leaders in the system
• Core characteristics of quality culture
• Quality management tools related to ISO 9001
• Process approach