Have you heard of the seven basic quality tools (Q7) but never actually used them? This course describes all seven quality tools and demonstrates their application through a case study. You will learn how Q7 tools are interrelated and how they interact from root cause analysis to problem solving. In addition, the online learning course includes downloadable worksheets with guidance and examples, enabling you to apply the seven basic quality tools in your own projects.

• Understand the concepts and applications of the seven basic quality tools
• Understand the interrelationships and interactions between the tools
• Master the complete process from root cause analysis to problem solving
• Obtain downloadable worksheet templates for practical application in projects

• Quality assurance and quality management personnel.

• Introduction to methods and tools and their relationships (based on a case study)
• Check sheets
• Histograms
• Pareto charts
• Scatter plots
• Control charts
• Fishbone diagrams
• 5 Why analysis
• Downloadable worksheet templates (check sheets, histograms, Pareto charts, scatter plots, control charts)