The Turtle Diagram is a tool for describing and analysing processes. Its graphic shape resembles a turtle's body, including the head, tail, four legs and abdomen, corresponding respectively to the input, output, resources used, responsible person, basis for activities, and indicators for evaluating activities. Through the Turtle Diagram, you can comprehensively understand and master all aspects of a process and conduct effective analysis and improvement.
The Turtle Diagram has a wide range of applications. By visually displaying the process, it makes it easier to identify bottlenecks, waste and irrational links, and to propose improvement and optimisation suggestions. In addition, the Turtle Diagram facilitates communication and coordination between different departments and teams, promoting a shared understanding and improvement of the process. This course sets up two example scenarios, describing different situations faced by different job roles, to help you master the basic composition and usage of the Turtle Diagram, clearly demonstrate the meaning and actual requirements of each part, and understand the role this tool plays in work. At the same time, a Q&A session is provided to help you better consolidate your understanding and ensure that the use of the Turtle Diagram in the future matches the actual process.

• Master the components of the Turtle Diagram and their meanings
• Understand the meaning of "inputs", "outputs" and other process elements
• Be able to use the Turtle Diagram to describe and analyse processes
• Identify strengths and potential risks in processes

• Anyone who wants to use quality tools to improve organisational efficiency and performance.

• Overview of the Turtle Diagram and its components
• Meaning of "inputs" and "outputs"
• What the process requires
• Process owner
• Results of the process
• Execution of the process
• Advantages and risks of using the Turtle Diagram